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Originally Posted by chong
Instead of telling me that they wanted an additional $25 because that's the going price, they had to tell me that the current price in late July, 2008 was the price it's always been since the 1st of January. Harvey and Austin just confirmed today that that statement is false.
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Austin said he waited for his VC for 5 months last year and I don't see where he said he indicated when he ordered. I know that Katie has indicates she leaves the country for part of the year and it seems that the web site was not updated to show that they were out of stock early in 2008. The fact that they offer such a wide variety of cultivars makes it even more difficult to keep their web site current.
I did not confirm anything in my earlier statement; I made a statement on what I thought I remembered finding in a cached copy of their prices at one point last year. I e-mailed that to you last year (or sent it via PM) so that's not like it's new information.
Many small company's find it hard to keep their web sites updated with current inventories. Going Bananas probably should have contacted people before depositing checks to see if they still wanted the plants at the higher prices. The logistics in mailing back checks and canceling orders because they are out of stock on something can also upset people. Opinions on the best way to handle such situations can go many different ways.
Quote:
Originally Posted by chong
So there, I put my faith on someone based on other people's perception, and they treated me like a fool.
I realize that to some, perception trumps experience. Kinda like politics. They vote for whom they like, not for what they know about them.
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Why are you saying some folks are basing their comments on perceptions? As far as I know, everyone who has made a positive comment about Going Bananas has had prior purchasing experiences with them. Does your negative experience trump the positive experience of everyone who has been pleased with their service?
I bought a few plants from them a couple of years ago and Don was very helpful in deciding what to order and my order was handled well and I received nice plants. And I thought they did a better job in packaging than the majority of folks who have shipped me banana plants. Katie and Don are always a pleasure when I've called them in the past year (even when I forgot about the time difference and called Don at 6pm once).
On another note, do you have a waiting list for the Veinte Cohol pups you're working on getting? Can I get on your list? I'd like to be trying 4-5 of these at one time.