Looks like I may not receive my order from Florida Hill Nursery.
 

Sadly, I appears I may not receive the TC’s from Florida Hill Nursery. After not receiving any tracking and I’m unable to call (no phone number) I decided to goggle for reviews (should have did this initially).

I found several other people with the same complainants. No response to multiple emails and unable to call. I sent 3 emails now with no response. Plants were ordered on 5/15/21. I trying to have hope, but was wondering if anybody has received their plants from here or may know anything about the company. I know some of you guys are in Florida.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

they will all be incorrectly labeled anyway, lesson learned FHN sucks bigger than any other "legitimate" online nursery in the USA.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

Thanks for the heads up. So the Dwarf Namwa will most likely not be the correct species?

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

I assume you paid with a credit card, look at your statement to see if a 800 phone number is given. Then call it..... also give FHN another 2 weeks after the date they stated it would be shipped, then call your credit card company to have the charge reversed; but do so before 60 days after the order. Give the resone as the product ordered was NOT delivered. The card company then must reverse the charges. .... I just did this with a merchant on a $101.00 order that went through PayPal. PayPal wouldn't reverse the charge so I had my card company to reverse the charge against PayPal.


The FTC rule is that the charges MUST BE reversed if
* The product ordered was not delivered... OR
* the product delievered was not what was ordered
.... contrary to what the seller may tell you, the product delievered is not required to be returned by the FTC rules. So the return should be paid by the seller if they really want it back
* the product was not shipped on time or delayed. The seller must notify you of the delay and get your agreement.


So get your money back .... oh ask your card company if they need your claim in writing

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

My tall namwah was supposed to be a blue Java, but it turned out to be one heck of a plant. Same with the ensete. I put both plantlets directly in the ground the very afternoon they arrived. June 10 2020 to be exact. I broke every rule and those plants really took off.

I am not saying that FHN doesn't suck, because I believe they do, just telling a story and giving you hope at the same time. I would much rather buy from forum member Larry (sddarkman). His plants are much healthier.

That being said I bought a few more from FH this year just for kicks. Another ensete, a zebrina and an x-cross hybrid. Certainly cheap enough to play with. So far so good but they didn't jump like the ones previously mentioned.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

Thx man, it was on debit I believe. I wish it was on a CC.

That’s awesome you got your money back!

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

That’s awesome. Sucks they didn’t give you the blue Java. Great to hear the tall Namwa went off!


I just called the number on my bank history. It was PayPal’s number. The lady was able to track and get me shipment info. They are shipping USPS and there was a label created. Maybe I’ll get lucky and it will ship. We’ll see. I’ll keep updating this thread. Hopefully with some pictures too.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

https://app.photobucket.com/u/JaredJ...1-37cd12d445ef

Apparently photobucket isn’t free to share anymore. Anybody have a free one with link?

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

If the debit has Visa or Master card (or other Credit Card Brand) on it, then you should be covered. Talk to your Bank. Some rules do change a little. But the consumer fraud protection rules are the same.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

Pay Pal wont release the money to the vendor until he provides a Tracking number as proof the merchandiser was shipped. But that doesn't mean the product was actually shipped; only a label was created. Tracking should or may show the package has not been received by the carrier.


So did you ask for your money to be refunded?

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

I'll definitely try if it doesn't show up. If you look on Yelp for FHN....their reviews are bad even as far as 12 months ago.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

Here’s the tracking:

USPS: 9405528206335479706739

Looks like they might be sending it.


May 18, 2021, 1:54 pm
Shipment Received, Package Acceptance Pending
ORANGE CITY, FL 32763
Your shipment was received at 1:54 pm on May 18, 2021 in ORANGE CITY, FL 32763. The acceptance of your package is pending.
May 16, 2021, 10:24 am
Shipping Label Created, USPS Awaiting Item
DEBARY, FL 32753
May 16, 2021
Pre-Shipment Info Sent to USPS, USPS Awaiting Item

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

I've been watching that guy for years. search this board for the thread where he was posing as a buyer who purchased from FHN, and watch as Jared calls him out as teh guy FROM FHN trying to get people to buy form him. He was immediately banned for life.
He used to be on ebay but I think it also banned now, his feedback was horrid and the way he talked to people, really bad.
There was one year where Gros Michels were not available for about 2 years however he was selling"gros michels" on ebay, and since there's only one supplier I decided to buy one for kicks and see what I got.
After getting it and telling him it wasn't a gros michel because I know the supplier and they were out for a year going on 2, he started cussing me out adn saying I was the owner of THIS BOARD(which I'm not) and that I was trying to stir up ****.
He's a sore loser.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

His reviewas go back years, way further than 12 months. Years I say.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

Doesn’t surprise me. Sadly...People these days are all about money. However, there is a member here who’s been very kind to me and I really appreciate that.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

I’m surprised he’s still in business. Word of mouth usually takes people down.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

Aren't they referred to as: 'Florida 'hell' nursery'?

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

I think that would be a closer name. A company that doesn't respond to multiple emails and doesn't list a phone number or have any customer service at all is pretty shady.

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

here you go:
Shawn Graham
12 Shell Rd
Debary
Florida
32713

Phone: (407) 416-0186
buellracing01@yahoo.com

Re: Looks like I may not receive my order from Florida Hill Nursery.
 

BOOM!