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Main Banana Discussion This is where we discuss our banana collections; tips on growing bananas, tips on harvesting bananas, sharing our banana photos and stories.


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Old 06-11-2023, 11:35 AM   #1 (permalink)
 
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Default Would you ask the seller to replace this Tropicana Banana?

I bought musa 'Tropicana', musa 'Little Prince', and nepenthes 'St. Gaya' from Wellspring Gardens which arrived in the same box. Only the Tropicanna looks unhealthy. It is the plant on the left:



Bear in mind that Wellspring Gardens requires a photo to be taken within 48 hours of receipt:

https://wellspringgardens.com/policies/refund-policy

and the above photo was taken with within the 48 hour time window. When I tried to email them the photo from the same email address that I gave them when I ordered, my email was returned with this message:



So, I used another email address of mine to get through to them. Do you think that they intentionally blocked me in anticipation of a replacement/refund request?
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Old 06-11-2023, 12:55 PM   #2 (permalink)
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Default Re: Would you ask the seller to replace this Tropicana Banana?

I would go back to their site or E bay bid site for the same banana and notify them that you tried the other link. I would only notify them you MAY want a replacement as it looks like the Tropicana will be ok to me. Just do not over water it. It has an emerging leaf and should be ok.
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Old 06-13-2023, 08:51 AM   #3 (permalink)
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Default Re: Would you ask the seller to replace this Tropicana Banana?

Quote:
Originally Posted by aruzinsky View Post
I bought musa 'Tropicana', musa 'Little Prince', and nepenthes 'St. Gaya' from Wellspring Gardens which arrived in the same box. Only the Tropicanna looks unhealthy. It is the plant on the left:



Bear in mind that Wellspring Gardens requires a photo to be taken within 48 hours of receipt:

https://wellspringgardens.com/policies/refund-policy

and the above photo was taken with within the 48 hour time window. When I tried to email them the photo from the same email address that I gave them when I ordered, my email was returned with this message:



So, I used another email address of mine to get through to them. Do you think that they intentionally blocked me in anticipation of a replacement/refund request?
nope. they are green and not broken. plus the are shipped in the mail, 4 days on an airplane what would you look like?
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Old 06-13-2023, 09:03 AM   #4 (permalink)
 
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Default Re: Would you ask the seller to replace this Tropicana Banana?

Quote:
Originally Posted by beam2050 View Post
nope. they are green and not broken. plus the are shipped in the mail, 4 days on an airplane what would you look like?
I would look as healthy as the Little Prince banana that was shipped in the same box.
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Old 06-13-2023, 10:11 AM   #5 (permalink)
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Default Re: Would you ask the seller to replace this Tropicana Banana?

Quote:
Originally Posted by aruzinsky View Post
I would look as healthy as the Little Prince banana that was shipped in the same box.
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