pantherfan

Marc, actually I was angry 6 weeks ago when I didnt get what I paid for and didnt get what you promised to send. And as I said, I was going to leave it alone, however you continued to claim that I never contacted you about the refund you said you would give me , and as I said I called you about 40 times only to hear the phone ring.
As for my refund, I just told you in my earlier post , paypal gave me a 1 time courtesy credit of the 50$ I paid for the items I didnt recieve. So in all fairness ,there is no need for me to be refunded twice. I was going to drop the whole issue and leave it at the first 2 posts, and if you were a smart business man would have just left it alone and as someone else posted " People will forget what you said, people will forget what you did, but people will never forget how you made them feel". However you continued to post that I refused to contact you about my refund, when the truth is you didnt answer your phone, 40 times.
Had you just chalked it up to expierence, this may have had a different outcome for you. Instead of telling me my 2 black bamboo were on the way, you should have said there is a problem and im issueing you a refund at that time. BUT what you said in your e-mail response to me after I questioned you about why I had not gotten any tracking info from you ,( although I did get a reciept from paypal for the 50$ transaction. Which by the way my payment to you was via my paypal cash account, and at the time of the transaction went from my cash account into your account. You apparently took the money and who knows what you did, because there were no funds left in your account to repay me or apparently the 8 other poeple as you told us here a refund for NON reciept of goods purchased.) And to date it seems as though there are 3 of us who didnt get what we paid for here posting on this website.... But what you told me in the first email on 7/29 after I questioned you about loosing your lease and having seen all your adds on craigslist was this "your ok, I have another property and didnt want to move my plants, im sending yours in the next day or so" this is your exact answer to me and I have your e-mail to prove it.My name address phone # and transaction reciept all were on the email, I sent you another e-mail
on 8/3/09 which was my response to your email from 7/29 . At that point I sent to you twice my transaction #,, my name , address etc....and you never responded. That is when I filed the dispute.

Now your chaseing your tail around and trying to fix your screw up.... but only after the fact....


I am not the guilty party here, I lived up to my end of it and you got paid.....the only thing I am guilty of is not doing my homework before my purchase, and not putting as much stock into the Mrs Matthews original post where she also paid for something she didnt recieve. I honestly just thought things might have gotten mixed up and it was an oversight on your part that she didnt get what she paid for. I gave YOU the benifit of the doubt I had about you and your company, and gave you a fair chance to make good on your claim that she somehow didnt pick it up from the post office, however I now see clearly what she meant.....just as your trying to blame this on me paypal and who knows what else, you did the same to her....if you had just sent what we paid for and didnt make so many excuses after we called you to the carpet on it, maybe this wouldnt be an issue. But you blamed this on everyone but yourself....as for MR Bamboo communicateing with us here, had he just answered my e-mail after he promised to send my plants in a day or so, and never got and at that time offered me a refund, not 6 weeks later, and only after this all comes out into a public forum, and furthermore as he stated " his account was locked on 7-25, 2 days before my purchase, so after he got my 2 emails with all the info he could have possibly needed, why didnt he tell me then that there was a problem with paypal freezing his account, and offered me a refund before I contacted paypal for NON reciept of item purchased and before all of this became public knowledge....WE all would not be here bitching about it. I may have been angry 6 weeks ago, now honestly i'm over it......I have my money back and learned alot about doing my homework prior to internet shoping, and doing a through backround check on a new company I havent bought from before......
As for the ABS, I too have the same exact reciept for plants I purchased from Mr Saporito, which has absoultly nothing to do with the ABS as he is the president of ABS, and also owns a bamboo nursery , 2 totally different things. I also purchased bamboo plants from his nursery which I found on the American Bamboo Societys Fl chapter website as being a member and a reliable source of bamboo of which by the way I recieved a reciept and tracking info at the time of my transaction. My info with reguard to the ABS is from Tracy Calla, who as you might know is the manager at Tropical Bamboo Nursery and Garden, here is her response to my question about your being a member of the ABS "With regard to Mr. Bamboo/ South Florida Bamboo Farm, we do know who he is, but can neither confirm nor deny the reports about his business practices. I can tell you he was not a member of the American Bamboo Society as of March this year, according to the official roster of membership maintained by the ABS treasurer. He may have joined since then, but the treasurer would be the one to have that information." As for the Dept of Ag, I gave them your address , phone # ect......according to them with the address I have, your not a licensed grower.....however I see I made an error and gave them an address which I believe was your "loosing my lease , come and get it sale" that you are selling from on craigslist. I do see your name on the Dept of Ag list, under a different address.
Saying im sorry for something which I make an error on isnt a problem for me.
As I said, I would like to end this matter......I got my money back, people can read and decide for themselves whether or not they want to purchase from you based on what they read. I have made several purchases from Robert Saporito and Green Thumb Palms after this whole mess took place and recieved my plants when promised, healthy and affordable too. Its just ashame you didnt live up to your end of what you promised me as I would have liked the black bamboo from you, however I did get it from another company and it exceded my expectations. Good luck to you and lets please drop the matter as its tedious , boreing and OVER!!