Quote:
Originally Posted by Bananaman88
I would think they would/should honor whatever price they were when you put your order in. If they went up in price after that, then whoever orders past that point would have to pay the higher price. That only seems fair to those who ordered before the price hike.
|
Thanks. I needed that!
Quote:
Originally Posted by PT DUffy
And Spring here in the Florida Panhandle is a bit earlier! I made the 1st of two orders to them before Last Frost so I could have been on the list as early as January-February. Since I'm not a bit "anal" and tend to think of things by planting season I checked back about the same time this yr and learned about the TC disaster so I really didn't expect to even SEE one this yr.
Personally? Compared to a heckovalot of vendors of esp. subtropical plants, 'GB' is in my top companies for price and quality. And maybe since I've been dealing with hobbiest nurseries since the 70's(and ran one as well...) I know that Real Life can really interfere with things, even when well planned. Heck, last yr I had to wait a couple months for starts of heirloom crops since the vendor lived in the area hit by all those floods in the Central States. I also remember folks on some of my lists complaining that their orders were being ignored or "late" form vendors that were hit by 'Katrina' and 'Rita'. I guess having you home and business flattened isn't a good excuse to some mannerless persons...
|
I am constantly bemused by how people can have great or bad opinions on something or someone based on hearsay and/or multiple allegations, but diminish other people’s account of their personal experience. I am happy to hear that someone has a flawless experience with GB. Being a regular customer at GB probably helps. So, to some, if not many, GB must be really great to them. Even to some new customers. I wish I could have afforded their prices in the past, and maybe I could have avoided the recent experience I had with them.
Still, I am reading many comments that are based on perception rather than experience. I, too, experienced delays and even cancellations because of various disasters from other Vendors. And I graciously accepted the Vendor's explanations, and was grateful for being given one especially because they weren't necessary. And these experiences were before I went on the heels of various disasters from hurricanes Charley-Frances-Ivan-Jeanne to CA Mudslides, through Katrina and Rita on FEMA assignments. I even have greater appreciation of the Vendor's plight after this.
But my experience with Going Bananas was not the same as with those other vendors, and nothing to do with disasters. But probably has to do with a period of absence, for vacation or whatever, when my order was received. Instead of telling me that they wanted an additional $25 because that's the going price, they had to tell me that the current price in late July, 2008 was the price it's always been since the 1st of January. Harvey and Austin just confirmed today that that statement is false. Like Austin, I sent a payment with my order. That didn't seem to matter in either case. And why they never informed me of the shortage after they received my order in February, they would not explain. Because they kept my order and deposited my check, was I supposed to know that I owed them additional funds?
Then I learned that another member who had ordered a lot of plants with 2 VCs in late April, reported on this BB that he got his VCs in late July. It was only then, after I contacted them about it, that they acknowledged my order and informed me of the shortage. They could not explain why I was by-passed, either. As if that weren't enough, they had to create a ploy to by-pass me again in September. Telling me that I could get the 3 VCs anytime in the Spring. When Spring finally came, and I did ask for them, they sent me the order I placed at the time I asked for the VCs, but took another 2 weeks before I received the VCs. And they were
**Small. Based on this, they obviously misled me when they told me that they were going "to hold and tag the 3 VCs in my name until the Spring" because if these were the same pups, they would be bigger. Wish I had called their bluff. But then, based on the accolades that a lot of people here are showing them, I had no idea that they were bluffing. So there, I put my faith on someone based on other people's perception, and they treated me like a fool.
I realize that to some, perception trumps experience. Kinda like politics. They vote for whom they like, not for what they know about them.
(
** I sent the 2 of the largest VC pups to a couple of members here, and they both told me that the pups should do well. Thanks guys, they're in your hands now.)