hanabananaman

I am old enough to have a pretty good sense of right and wrong but would like some other opinions from people that have experience in produce sales before I send my next email.
I ordered 2- 15lb boxes of mangos from a farmer on Pine Island. These are not cheap mangos and it is a rare treat for an old man on a fixed income. I requested they be sent 2 weeks apart. The first one arrived and I instantly knew before opening it that there was not 15lb in there, only 9lb. The second box is due this Friday. I sent an email and the response was that the Haydens were a little small and they could not fit 15lb in their flat rate box. That was a lie because there was a lot of room in the box (mangos rolling around inside before opening) and they had also sent some small Cambodiana mangoes that could have filled it much more. The Cambodianas are really delicious and some were already ripe on arrival. The next problem is all the smaller Haydens have developed nasty anthracnose while ripening and are barely edible. They advertise no chemical sprays at all. When the Valencia Pride are ready to ship they can easily get 15lb in one box as they did last year, those things are huge. I don't want 20lb at one time with the next shipment, they ripen all at once and I have to give some away. Would appreciate any opinions good or bad and if any banana growers in Florida have some extra mangos or special bananas they would like to sell please PM me.
Thanks for your help
Larry