bouapha

After two months of email and calling Oasis, my credit card company and BBB, they finally issued my refund. I would highly encourage those who have not received their plants or refund to file a complaint with BBB and Florida's Attorney General. I don't think they are a real company. Here is the response Oasis' attorney sent to BBB regarding my complaint:


Hello Ms. McDade,
I have to believe we have already dealt with you before, but for our legal records my name is Attorney Anthony Johnson and I work within this company for any legal matters. Again, I am responding to another one of your issues raised by one of our prior customers. Ms. Toommaly was well informed that the item she ordered was NOT promised at any certain date. The particular tree ordered from my client was to be shipped and delivered by July 30/2012. Our client makes it extremely clear on their website that some items will be shipped when they are at the proper age and size. It is also is made very clear on the website about the customer being totally responsible to understand our clients shipping policies. If the customer has neglected to read any of the information, that should not rest upon our clients company. The information that Ms. Toomaly has forwarded to you is false and shall be proven in a court of law if necessary. The BBB is there for both business and consumer and this matter should be treated as such, and you may want to strongly consider any further damaging comments or derogatory statements from your client. In addition, any derogatory and false statements posted on the BBB website in regards to our clients company or the any ratings posted on said website will also be disputed to the fullest extent of the law. Again, let this message serve as a "Cease and Desist" in regards to this complaint. If you have any other questions just email us at any time forwarded to me, their representing attorney.

Anthony Johnson - Attorney at Law