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#1 (permalink) |
Member
![]() Location: Staten Island, NY - southernmost county in NY State.
Zone: USDA7- Sunset34
Join Date: Jun 2007
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![]() Can anyone help with a printer problem?
I have an HP Photo Smart P1000 printer. The other day, I had a paper jam in it. I pulled a couple of sheets out, from the front, but still got the jam indicator. I then decided I had to remove the little door on the back of the machine. To do this, I had to disconnect from the computer, and the power supply. Did that, and got the last mangled sheet out. Hooked everything back up again. I noticed a little black box, at the lower right of my screen, next to the date. When I put the cursor on it, I got this. [IMG] When I clicked on it, I got this: [IMG] Does anyone know what this means? Do I have to re-install the printer? Oh, if, despite this, I click on,"Print" anyway, I get a message that I'm out of paper (but there's plenty of paper, in the tray) |
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#2 (permalink) |
Location: Cedar Park, TX
Zone: 8b
Join Date: Sep 2007
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![]() If it were me I would play with a little while first (try HP website too). If that dosen't work try reinstalling it.
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#3 (permalink) |
Junior Member
Location: Delaware
Zone: 7a/b
Name: John
Join Date: May 2007
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![]() A hard reset should fix it.
Don't follow the first set of instructions (soft reset) - the second is the hard reset: HP Photosmart Printers*-* How to Reset Photosmart Printers*
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#4 (permalink) |
Member
![]() Location: Staten Island, NY - southernmost county in NY State.
Zone: USDA7- Sunset34
Join Date: Jun 2007
Posts: 2,014
BananaBucks
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Feedback: 5 / 100%
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Thanked 2,284 Times in 832 Posts
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![]() Thanks. I'll give it a whirl, but I think I'll wait until Saturday, when I can have my computer guru (nephew) here.
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#5 (permalink) |
Member
![]() Location: Staten Island, NY - southernmost county in NY State.
Zone: USDA7- Sunset34
Join Date: Jun 2007
Posts: 2,014
BananaBucks
: 668,115
Feedback: 5 / 100%
Said "Thanks" 1,057 Times
Was
Thanked 2,284 Times in 832 Posts
Said "Welcome to Bananas" 37 Times
|
![]() Thank you! Thank you! The hard reset did it.
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