Oasis Tropical Plants and Trees, is a joke of a company

PR-Giants · 03-08-2012, 09:59 AM

I purchased several banana plants on feb 7, and requested a refund on mar 2 due to the fact that they had not shipped yet.

I chose this company because they stated comunication and customer service is important, you be the judge.

This is their contact information listed on EBay

Contact us by: Ebay messages Company website: BANANA PLANTS,CITRUS TREES,BAMBOO,TROPICAL FRUIT PLANTS, BONSAI PLANTS,ELEPHANT EARS,ROOTS, CORMS, BULBS Company telephone: 1-734-308-4264 We are available to answer any questions and/or concerns as soon as we possibly can. We take communications with our customers very seriously

I called this number over 20 times, they never answered, not even once and
never returned any messages.

Next is a copy of our emails

PR-Giants · 03-08-2012, 10:09 AM

To: "oasiscustomersalwaysfirst@yahoo.com"
Sent: Thursday, February 16, 2012 11:12 AM
Subject:

Hello,
I am waiting for confirmation of shipping details on my order.
Please let me know when you are shipping.
I am interested in seeing the plants before placing another order
Thanks
Keith

Hello,
I am contacting you in regards to your order. We have had an extremely large amount of complaints of our customers plants and trees arriving with frost damage and either they were dead or are dying, so we are either refunding our customers payment or temporarily holding orders for a few days until the weather is above freezing. I do not want to send you plants or trees that will arrive in that condition. I would much rather give your money back then for you to have to deal with this issue. It is not fair to you as a customer of ours and in good conscious will not do that to you or anyone else. We want you to have a positive experience with our company and not a negative one. The hold will only be very temporary and all orders will ship immediately upon the weather being more cooperative. So, if you could please contact me in return ASAP to let me know if this is ok with you, or if you would like your payment refunded. I sincerely apologize for this issue.
Best regards,

Dr. Mike Taylor

PR-Giants · 03-08-2012, 10:14 AM

To: Dr. Michael Taylor PhD
Sent: Tuesday, February 28, 2012 3:22 PM
Subject: Re:

Hello Mike,
Can you keep me updated on when you will ship

Thanks
Keith

Hello Keith,
Of course, it wont be long. We ship out a massive amount each time we can. On top of that, our nurseries our overflowing with plants and trees so I need them out of here too, but not at the expense of my customers money or plants, it just isnt worth it to me. But, I will contact you immediately when it goes out. Thank you for understanding my position with this and if you have any questions or if you want a refund at anytime just let me know. Talk to you soon.
Sincerely,

Mike T

PR-Giants · 03-08-2012, 10:26 AM

I left negative feedback on Ebay, and I wanted to show the negative feedback
they had left for me but Ebay removed it before I was able to copy.

Their comment was far from professional or even accurate.

THIS COMPANY IS A JOKE!

something2do · 03-31-2012, 07:18 PM

I have placed an order with them totaling over 100 dollars this winter. It is past the time ebay lets you leave feedback but the weather is now good enough to ship so I hope they show up. They do have a lot of positive feed back on ebay so I hope I didn't get screwed! I'll let you guys know how things go.

sjh711 · 03-31-2012, 08:33 PM

Bought a couple of California Golds from them and got the same thing. Will ship when it's warmer. Recieved them and they looked great. Put them in the ground and they were dead in a week. Hope you have better luck.

raggedyredhead · 03-31-2012, 10:54 PM

Hi, I also bought from Oasis on ebay. shipping was very delayed. I did receive two thai
blk. They were very tiny with little root to speak of. That was at least two weeks ago. I
didn't think they would make it. I kept them on a heat matt under lights and gave them a lot of tlc. They are looking better, but I don't want to deal with them anymore. I didn't
bother to leave a negative because sellers always retaliate. btw they closed thier ebay store. There is a message that there would be a delay. I think it's BS. Good Luck to anyone that has ordered from them!

PR-Giants · 04-01-2012, 09:10 AM

I was deceived by all of the colorful BS they wrote on their website and in EBAY. They listed Beautiful Florida as the shipping location for bananas, now I assume that was a lie. Their prices and shipping were double that of Florida Hill Nursery, but I was taken in by their con job. After that fiasco I purchased from FHN, received my plants as expected. Planted them in the ground on a tuesday, then it rained nonstop for 4 days. On sunday they all had new leaves and looked beautiful.

raggedyredhead · 04-02-2012, 10:10 PM

Quote:

Originally Posted by something2do

I have placed an order with them totaling over 100 dollars this winter. It is past the time ebay lets you leave feedback but the weather is now good enough to ship so I hope they show up. They do have a lot of positive feed back on ebay so I hope I didn't get screwed! I'll let you guys know how things go.

Hi, just to let you know, I check oasis feedback all the time. They are up to 7
negatives & 5 nuetrals. Most for not shipping plants. I got mine but they were pretty sad looking and a LOT smaller than were advertised. As I mentioned before, I didn't bother w/feedback as I have seen the retaliation.
BTW they have only been members on ebay since 6-11. Oasis ebay store is
still not operating. Not very good rating for selling less than 10 months.
Beware of them!!!
Raggedy

PR-Giants · 04-03-2012, 08:01 AM

Their excuse for the shutdown was,

"We are installing new plumbing and sprinkler systems in our greenhouses, so it is extensive work and will be completed as fast as possible."

That was the same as their recorded message on their telephone, back in early Feb.

Kind of makes you wonder how long they have been using that excuse, it would be funny if it has been for entire 10 months.

shopgirl2 · 04-07-2012, 08:32 AM

stay away, folks!

something2do · 04-20-2012, 08:24 PM

Well I just emailed them today to ask when they are going to ship and we will find out soon if they are going to reply let alone send them.

sunfish · 04-20-2012, 08:47 PM

If you used Pay Pal file a claim

something2do · 04-20-2012, 09:26 PM

Its past the month and a half that they let you make a claim!
Or can you claim after that?

The need for dwarf Bananas in Canada has made me gullible .

sunfish · 04-20-2012, 09:30 PM

Quote:

Originally Posted by something2do

Its past the month and a half that they let you make a claim!
Or can you claim after that?

The need for dwarf Bananas in Canada has made me gullible .

Guess not.Check the date! All claims must be filed within 45 days of the transaction or the claim will be denied

sunfish · 04-20-2012, 09:51 PM

Quote:

Originally Posted by sunfish

If you used Pay Pal file a claim

Talk with your credit card company about a chargeback'

any time limit for chargebacks ! [Archive] - Web Hosting Talk

nannerfunboi · 04-21-2012, 09:46 AM

back in jan i was eying over their list of nanners for sale..
thanks to those of you here posting some concerns/not so good
experiences..i didnt order anything..i see on ebay..they have pulled
all their listings..
im glad i didnt order any plants now..
ive found last several yrs..many of you out there have been my best
source for OUTSTANDING plants.. much thanks !!!!
hope all that did order and waiting for plants get a resolution soon !!!

travaniaj · 06-02-2012, 02:10 AM

Good day everyone! I've been lurking for years. I usually just read and take it all in, (or try to because I am still confused about some things)This is my first post and I can not stay quiet about this. I agree with this thread!

I wish I had read this before I ordered the plants I never received. I should have listened to my gut. Most of the time when people have a million things to say, it's a warning not to buy from them.

I'm not even angry with them, I'm angry with myself!

Is there a thread/sticky that warns people not to buy from certain companies? Is it possible to start one if there isn't one?

TommyMacLuckie · 06-02-2012, 06:04 PM

Perhaps they are the same people as FAST GROWING TREES that are a total scam.

rickiepeter · 06-02-2012, 07:17 PM

i got mine from them within days and its doing good,

03-08-2012, 09:59 AM	#1 (permalink)
PR-Giants Find me on the map! Join Date: Feb 2012 Posts: 2,694 BananaBucks : 62 Feedback: 1 / 100% Said "Thanks" 1,575 Times Was Thanked 4,780 Times in 1,443 Posts Said "Welcome to Bananas" 1,953 Times	Oasis Tropical Plants and Trees, is a joke of a company I purchased several banana plants on feb 7, and requested a refund on mar 2 due to the fact that they had not shipped yet. I chose this company because they stated comunication and customer service is important, you be the judge. This is their contact information listed on EBay Contact us by: Ebay messages Company website: BANANA PLANTS,CITRUS TREES,BAMBOO,TROPICAL FRUIT PLANTS, BONSAI PLANTS,ELEPHANT EARS,ROOTS, CORMS, BULBS Company telephone: 1-734-308-4264 We are available to answer any questions and/or concerns as soon as we possibly can. We take communications with our customers very seriously I called this number over 20 times, they never answered, not even once and never returned any messages. Next is a copy of our emails Last edited by PR-Giants : 06-14-2013 at 10:27 PM.

03-08-2012, 10:09 AM	#2 (permalink)
PR-Giants Find me on the map! Join Date: Feb 2012 Posts: 2,694 BananaBucks : 62 Feedback: 1 / 100% Said "Thanks" 1,575 Times Was Thanked 4,780 Times in 1,443 Posts Said "Welcome to Bananas" 1,953 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company To: "oasiscustomersalwaysfirst@yahoo.com" Sent: Thursday, February 16, 2012 11:12 AM Subject: Hello, I am waiting for confirmation of shipping details on my order. Please let me know when you are shipping. I am interested in seeing the plants before placing another order Thanks Keith Hello, I am contacting you in regards to your order. We have had an extremely large amount of complaints of our customers plants and trees arriving with frost damage and either they were dead or are dying, so we are either refunding our customers payment or temporarily holding orders for a few days until the weather is above freezing. I do not want to send you plants or trees that will arrive in that condition. I would much rather give your money back then for you to have to deal with this issue. It is not fair to you as a customer of ours and in good conscious will not do that to you or anyone else. We want you to have a positive experience with our company and not a negative one. The hold will only be very temporary and all orders will ship immediately upon the weather being more cooperative. So, if you could please contact me in return ASAP to let me know if this is ok with you, or if you would like your payment refunded. I sincerely apologize for this issue. Best regards, Dr. Mike Taylor

03-08-2012, 10:14 AM	#3 (permalink)
PR-Giants Find me on the map! Join Date: Feb 2012 Posts: 2,694 BananaBucks : 62 Feedback: 1 / 100% Said "Thanks" 1,575 Times Was Thanked 4,780 Times in 1,443 Posts Said "Welcome to Bananas" 1,953 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company To: Dr. Michael Taylor PhD Sent: Tuesday, February 28, 2012 3:22 PM Subject: Re: Hello Mike, Can you keep me updated on when you will ship Thanks Keith Hello Keith, Of course, it wont be long. We ship out a massive amount each time we can. On top of that, our nurseries our overflowing with plants and trees so I need them out of here too, but not at the expense of my customers money or plants, it just isnt worth it to me. But, I will contact you immediately when it goes out. Thank you for understanding my position with this and if you have any questions or if you want a refund at anytime just let me know. Talk to you soon. Sincerely, Mike T

03-08-2012, 10:26 AM	#4 (permalink)
PR-Giants Find me on the map! Join Date: Feb 2012 Posts: 2,694 BananaBucks : 62 Feedback: 1 / 100% Said "Thanks" 1,575 Times Was Thanked 4,780 Times in 1,443 Posts Said "Welcome to Bananas" 1,953 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company I left negative feedback on Ebay, and I wanted to show the negative feedback they had left for me but Ebay removed it before I was able to copy. Their comment was far from professional or even accurate. THIS COMPANY IS A JOKE!

03-31-2012, 07:18 PM	#5 (permalink)
something2do Join Date: Jan 2012 Posts: 6 BananaBucks : 793 Feedback: 0 / 0% Said "Thanks" 2 Times Was Thanked 11 Times in 5 Posts Said "Welcome to Bananas" 2 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company I have placed an order with them totaling over 100 dollars this winter. It is past the time ebay lets you leave feedback but the weather is now good enough to ship so I hope they show up. They do have a lot of positive feed back on ebay so I hope I didn't get screwed! I'll let you guys know how things go.

Members currently in the chatroom: 0
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03-31-2012, 08:33 PM	#6 (permalink)
sjh711 Location: Homosassa, Florida Find me on the map! Zone: 8-9 Name: Stan Join Date: Jan 2011 Posts: 42 BananaBucks : 5,194 Feedback: 0 / 0% Said "Thanks" 43 Times Was Thanked 42 Times in 25 Posts Said "Welcome to Bananas" 17 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company Bought a couple of California Golds from them and got the same thing. Will ship when it's warmer. Recieved them and they looked great. Put them in the ground and they were dead in a week. Hope you have better luck. __________________

03-31-2012, 10:54 PM	#7 (permalink)
raggedyredhead raggedyredhead's Photo Gallery Location: Woodbridge NJ Find me on the map! Zone: zone7 Name: raggedy Join Date: Jul 2008 Posts: 239 BananaBucks : 17,892 Feedback: 0 / 0% Said "Thanks" 27 Times Was Thanked 121 Times in 67 Posts Said "Welcome to Bananas" 22 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company Hi, I also bought from Oasis on ebay. shipping was very delayed. I did receive two thai blk. They were very tiny with little root to speak of. That was at least two weeks ago. I didn't think they would make it. I kept them on a heat matt under lights and gave them a lot of tlc. They are looking better, but I don't want to deal with them anymore. I didn't bother to leave a negative because sellers always retaliate. btw they closed thier ebay store. There is a message that there would be a delay. I think it's BS. Good Luck to anyone that has ordered from them!

04-01-2012, 09:10 AM	#8 (permalink)
PR-Giants Find me on the map! Join Date: Feb 2012 Posts: 2,694 BananaBucks : 62 Feedback: 1 / 100% Said "Thanks" 1,575 Times Was Thanked 4,780 Times in 1,443 Posts Said "Welcome to Bananas" 1,953 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company I was deceived by all of the colorful BS they wrote on their website and in EBAY. They listed Beautiful Florida as the shipping location for bananas, now I assume that was a lie. Their prices and shipping were double that of Florida Hill Nursery, but I was taken in by their con job. After that fiasco I purchased from FHN, received my plants as expected. Planted them in the ground on a tuesday, then it rained nonstop for 4 days. On sunday they all had new leaves and looked beautiful. Last edited by PR-Giants : 04-01-2012 at 09:14 AM.

04-03-2012, 08:01 AM	#10 (permalink)
PR-Giants Find me on the map! Join Date: Feb 2012 Posts: 2,694 BananaBucks : 62 Feedback: 1 / 100% Said "Thanks" 1,575 Times Was Thanked 4,780 Times in 1,443 Posts Said "Welcome to Bananas" 1,953 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company Their excuse for the shutdown was, "We are installing new plumbing and sprinkler systems in our greenhouses, so it is extensive work and will be completed as fast as possible." That was the same as their recorded message on their telephone, back in early Feb. Kind of makes you wonder how long they have been using that excuse, it would be funny if it has been for entire 10 months.

04-07-2012, 08:32 AM	#11 (permalink)
shopgirl2 shopgirl2's Photo Gallery Location: Camp Lejeune, N.C. area Find me on the map! Zone: 8 Name: Carmensol Join Date: Oct 2007 Posts: 212 BananaBucks : 66,748 Feedback: 0 / 0% Said "Thanks" 61 Times Was Thanked 43 Times in 23 Posts Said "Welcome to Bananas" 1 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company stay away, folks! __________________ Orinoco by the sunlight.

04-20-2012, 08:24 PM	#12 (permalink)
something2do Join Date: Jan 2012 Posts: 6 BananaBucks : 793 Feedback: 0 / 0% Said "Thanks" 2 Times Was Thanked 11 Times in 5 Posts Said "Welcome to Bananas" 2 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company Well I just emailed them today to ask when they are going to ship and we will find out soon if they are going to reply let alone send them.

04-20-2012, 08:47 PM	#13 (permalink)
sunfish sunfish's Photo Gallery Location: San Diego Find me on the map! Zone: 9-11 Name: Tony Join Date: Apr 2008 Posts: 17,954 BananaBucks : 388 Feedback: 8 / 100% Said "Thanks" 3,197 Times Was Thanked 19,421 Times in 7,474 Posts Said "Welcome to Bananas" 2,312 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company If you used Pay Pal file a claim __________________ Tony,Thanks

04-20-2012, 09:26 PM	#14 (permalink)
something2do Join Date: Jan 2012 Posts: 6 BananaBucks : 793 Feedback: 0 / 0% Said "Thanks" 2 Times Was Thanked 11 Times in 5 Posts Said "Welcome to Bananas" 2 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company Its past the month and a half that they let you make a claim! Or can you claim after that? The need for dwarf Bananas in Canada has made me gullible .

04-21-2012, 09:46 AM	#17 (permalink)
nannerfunboi nannerfunboi's Photo Gallery Location: provo utah Find me on the map! Zone: 6 Join Date: Jan 2010 Posts: 391 BananaBucks : 11,804 Feedback: 0 / 0% Said "Thanks" 692 Times Was Thanked 463 Times in 243 Posts Said "Welcome to Bananas" 23 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company back in jan i was eying over their list of nanners for sale.. thanks to those of you here posting some concerns/not so good experiences..i didnt order anything..i see on ebay..they have pulled all their listings.. im glad i didnt order any plants now.. ive found last several yrs..many of you out there have been my best source for OUTSTANDING plants.. much thanks !!!! hope all that did order and waiting for plants get a resolution soon !!!

06-02-2012, 02:10 AM	#18 (permalink)
travaniaj Find me on the map! Zone: 9 - 10 Join Date: Dec 2009 Posts: 2 BananaBucks : 741 Feedback: 0 / 0% Said "Thanks" 10 Times Was Thanked 5 Times in 2 Posts Said "Welcome to Bananas" 3 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company Good day everyone! I've been lurking for years. I usually just read and take it all in, (or try to because I am still confused about some things)This is my first post and I can not stay quiet about this. I agree with this thread! I wish I had read this before I ordered the plants I never received. I should have listened to my gut. Most of the time when people have a million things to say, it's a warning not to buy from them. I'm not even angry with them, I'm angry with myself! Is there a thread/sticky that warns people not to buy from certain companies? Is it possible to start one if there isn't one?

06-02-2012, 06:04 PM	#19 (permalink)
TommyMacLuckie Howboutcha! TommyMacLuckie's Photo Gallery Location: Mandeville, Louisiana Find me on the map! Zone: 8B Name: Tommy Join Date: Jul 2009 Posts: 418 BananaBucks : 82,362 Feedback: 0 / 0% Said "Thanks" 6 Times Was Thanked 337 Times in 190 Posts Said "Welcome to Bananas" 1 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company Perhaps they are the same people as FAST GROWING TREES that are a total scam.

06-02-2012, 07:17 PM	#20 (permalink)
rickiepeter Join Date: Jun 2012 Posts: 24 BananaBucks : 2,572 Feedback: 0 / 0% Said "Thanks" 2 Times Was Thanked 13 Times in 12 Posts Said "Welcome to Bananas" 1 Times	Re: Oasis Tropical Plants and Trees, is a joke of a company i got mine from them within days and its doing good,

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