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harveyc
08-28-2010, 09:46 PM
For the past hour I've been trying to upload four photos. I've used Firefox and MSIE on my notebook and Firefox on my desktop. They get uploaded to the point where I click the "Process" button, but then I get a blank screen. I've tried one photo at a time and get the same results. I clicked the box to skip the confirmation step and just get an error message (something like page not found, etc.). These files are each about 1MB, so that's not an issue.

I just tried to upload one again by itself and the step where I click the "Process" button shows all four images, so they've made it to the org, but just aren't processed.

sunfish
08-28-2010, 10:31 PM
For the past hour I've been trying to upload four photos. I've used Firefox and MSIE on my notebook and Firefox on my desktop. They get uploaded to the point where I click the "Process" button, but then I get a blank screen. I've tried one photo at a time and get the same results. I clicked the box to skip the confirmation step and just get an error message (something like page not found, etc.). These files are each about 1MB, so that's not an issue.

I just tried to upload one again by itself and the step where I click the "Process" button shows all four images, so they've made it to the org, but just aren't processed.

I just tried and got the same results

This one worked
http://www.bananas.org/gallery/watermark.php?file=36140&size=1 (http://www.bananas.org/gallery/showphoto.php?photo=36140&ppuser=2868)

harveyc
08-28-2010, 10:44 PM
Thanks, I'll try making them smaller although they're well below the indicated limits.

Smaller sizes did the trick. My other attempts were with photos of 1,109kb-1,443kb but my smaller photos of 266kb and under uploaded without any trouble.

The file size limit is supposedly 4,800kb.

MediaHound
08-29-2010, 07:48 AM
Hi Harvey, thanks. This could be a network error between your computer and the website. The pics make it here but the response isn't reaching you for some reason. It could also maybe be improved on our end.. so I will anyway have a look and see if it can be improved. I did recently lower the amount of pics that could be uploaded per go to avoid this sort of issue.
As you noticed, if it happens again, just upload one small temporary pic to get to that step 2 page, then you should see your other pics there and you can delete the temp pic and process the others.
Hope to make this easier and less frustrating. Regards

harveyc
08-29-2010, 09:11 AM
Thanks, Jarred.

Just to clarify, I saw Tony had uploaded some photos during the period of my attempt. I e-mailed him the same four photos and he couldn't get them uploaded either.