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Old 07-16-2008, 01:03 PM   #1 (permalink)
john_ny
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Default Computer/printer problem

Can anyone help with a printer problem?
I have an HP Photo Smart P1000 printer. The other day, I had a paper jam in it. I pulled a couple of sheets out, from the front, but still got the jam indicator. I then decided I had to remove the little door on the back of the machine. To do this, I had to disconnect from the computer, and the power supply. Did that, and got the last mangled sheet out. Hooked everything back up again. I noticed a little black box, at the lower right of my screen, next to the date. When I put the cursor on it, I got this.

[IMG][/IMG]

When I clicked on it, I got this:

[IMG][/IMG]

Does anyone know what this means? Do I have to re-install the printer? Oh, if, despite this, I click on,"Print" anyway, I get a message that I'm out of paper (but there's plenty of paper, in the tray)
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