The third week of April this year I was in the orange store looking for caladium bulbs because you're not supposed to plant them here until around the 1st week of May or they will rot in the ground. I was told they were in the process of putting them in the trash compactor and if I caught them I might be able to get some. Sure enough, two minutes later, they wouldn't have been in there! To beat that, I was charged FULL price! Go figure...
Another time in July last year at the orange store, I went at night and they had just put out aspisdistra out front, facing the brutal west sun. I told them they are shade plants and if they leave them there they won't sell any because they'll all be burned to crisp. They listened.
Why are these types of people working in a plant department anyway? They make the ones that know something look bad!
Oh, and yes, I too have answered customer questions that the sales people don't know.